Inputting Customers Authorization Request Codes

SoftwareShield Manual-Activator > Off-line Activation > Inputting Customers Authorization Request Codes

## Inputting Customers Authorization Request Codes

Inputting customers Authorization Request Codes into the SoftwareShield Manual Activation Code Generator is easy. Once your license is opened properly, simply copy and paste or type in the users provided Authorization Request Code.

This operation is performed in both off-Line mode or on-line (CheckPoint) mode.

- If performing a Simple Code Exchange in off-line mode, the target license project must already be opened.

- If performing a Serial Number Code Exchange in CheckPoint mode, you must already be logged in to the CheckPoint License Server and have entered a valid Serial Number.

#### Format Of Authorization Request Codes

Sometimes it is helpful to know the exact format of the code if the user has made a mistake in transcribing it.

- All Authorization Request Codes are exactly 19 characters long, made up of 4 groups of 4 characters separated by 3 dashes.
- All Authorization Request Codes use only hexadecimal characters. E.g.: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F.
- All Authorization Request Codes are case insensitive.

Once you have the customers Authorization Request Code, simply paste it into the edit box. If the Authorization Request Code is the correct format and corresponds to this license and a valid code inside it, you will see the selected row in the grid of Authorization Codes change to show you which Authorization Code the user has requested.

If you or the customer must communicate Serial Numbers, Authorization Request Codes or Activation Codes over the telephone, it is a good idea to use the phonetic alphabet to avoid errors.

#### Example Valid Codes:

2D5F-2EC5-1829-07F7 // OK
3033-F437-622A-31D3 // OK
F891-8AEA-BE08-9F4A // OK

#### Example Invalid Codes:

2D5F2EC5182907F7 // dashes are required
3033-K437-622A-31D3 // 'K' is not a valid character
F891-8AEA-BE08 // the code is too short

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